Terms & Conditions
Effective Date: September 29, 2024
Welcome to Frylicious. These Terms & Conditions ("Terms") govern your use of the Frylicious website, communications with Frylicious, and your use of our services.
By accessing our website, submitting an inquiry, booking our services, or otherwise interacting with Frylicious, you agree to these Terms.
About Frylicious
Frylicious provides mobile food truck, catering, and event food services. Information provided on our website is intended to help prospective and existing customers learn about our menu, services, event availability, catering options, and booking process.
Services, menu items, pricing, availability, minimums, service areas, and other offerings are subject to change.
Event Inquiries and Bookings
Submitting an inquiry through the Frylicious website does not guarantee availability or constitute a confirmed booking.
Event dates and services are not considered confirmed until Frylicious has accepted the booking and any applicable agreement, deposit, payment, or other booking requirements have been completed.
Availability is subject to scheduling, location, event requirements, staffing, and other operational considerations.
Pricing and Payments
Pricing may vary depending on the type of event, number of guests, menu selections, location, service duration, staffing requirements, and other factors.
Any pricing provided through our website or during an initial inquiry may be subject to confirmation before an event is booked.
Additional terms regarding deposits, payments, cancellations, refunds, minimum guarantees, or other event-specific requirements may be included in a separate catering proposal, invoice, or event agreement.
If an event-specific agreement conflicts with these Terms regarding that event, the terms of the event-specific agreement will control.
SMS and Text Message Terms
Frylicious may offer customers and prospective customers the option to communicate with us through SMS text messaging.
By providing your mobile phone number and expressly opting in to receive text messages from Frylicious, you consent to receive SMS messages related to your inquiry and relationship with Frylicious.
Messages may include responses to event inquiries, event availability, catering information, pricing, booking details, scheduling information, customer service communications, and other information related to your request.
Consent to receive SMS messages is optional and is not a condition of purchasing goods or services from Frylicious.
Message frequency may vary. Message and data rates may apply.
You are responsible for any messaging or data charges imposed by your wireless carrier.
SMS Opt-Out and Help
You may opt out of receiving SMS messages from Frylicious at any time by replying STOP to a text message from us.
After you opt out, you may receive a confirmation message indicating that you have been unsubscribed. We will no longer send SMS messages to that number unless you subsequently provide consent to receive messages again.
For assistance regarding text messages, reply HELP or contact Frylicious through our website.
Wireless carriers are not responsible for delayed or undelivered messages.
SMS Privacy
Frylicious respects the privacy of customers who communicate with us through SMS.
Mobile information, including phone numbers and SMS opt-in consent data, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with third parties for marketing purposes.
We may use service providers that help us operate our communications systems and deliver text messages. Additional information regarding how we collect, use, and protect personal information is available in the Frylicious Privacy Policy.
Email and Other Communications
If you provide your email address or other contact information when submitting an inquiry, Frylicious may use that information to respond to your request and communicate with you regarding your event, catering services, booking, or other customer service matters.
You may request that we discontinue certain communications by contacting us.
Website Use
You agree to use the Frylicious website only for lawful purposes.
You may not attempt to interfere with the operation or security of the website, gain unauthorized access to our systems, submit fraudulent or misleading information, use automated systems to improperly access the website, or use the website in a manner that violates applicable law.
Website Content
Unless otherwise stated, the Frylicious name, logo, branding, photographs, graphics, website content, menu descriptions, and other materials displayed on our website are owned by or licensed to Frylicious.
These materials may not be copied, reproduced, distributed, modified, or used for commercial purposes without permission from Frylicious, except as permitted by applicable law.
Menu and Food Information
Menu items, ingredients, preparation methods, availability, and presentation may change from time to time.
If you or your guests have food allergies, dietary restrictions, or other food-related concerns, please communicate those concerns to Frylicious before your event.
While we may make reasonable efforts to accommodate certain requests, food may be prepared in environments where allergens are present. We cannot guarantee that any menu item will be completely free from allergens or cross-contact.
Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, payment processors, social media platforms, communication providers, or other services.
Frylicious does not control and is not responsible for the content, availability, security, or privacy practices of third-party services.
Your use of third-party services may be subject to their own terms and privacy policies.
Disclaimer
We make reasonable efforts to keep information on our website accurate and current. However, we do not guarantee that all website information will always be complete, accurate, or current.
Information regarding menu items, pricing, availability, service areas, and other offerings may change without notice.
Limitation of Liability
To the fullest extent permitted by applicable law, Frylicious will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
Nothing in these Terms is intended to limit any rights or remedies that cannot legally be limited under applicable law.
Privacy
Your use of our website and services is also subject to our Privacy Policy.
We encourage you to review the Frylicious Privacy Policy to understand how we collect, use, disclose, and protect personal information.
Changes to These Terms
Frylicious may update these Terms & Conditions periodically to reflect changes in our services, business practices, technology, or legal requirements.
When changes are made, we may update the "Effective Date" at the top of this page. Your continued use of our website or services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Any disputes arising from these Terms or your use of Frylicious services will be handled in accordance with applicable California and federal law.
Contact Frylicious
If you have questions about these Terms & Conditions, our services, or our SMS communications, please contact us:
Frylicious
28241 Crown Valley Parkway, Suite F231
Laguna Niguel, California 92677